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FAST FOOD REGISTER The owner of a small restaurant called Electronic Eye because the cash in the register versus the register tape was short about $20 every night- except Saturday when it would be $100-$150 short.
An Electronic eye consultant covertly visited the restaurant and ordered a cup of coffee. Ready to leave, after surveying the premises, the consultant still needed a check. The cashier took the consultant's money for the coffee without writing a check or ringing the register. That amount didn't even count toward that day's shortage as it never made it to the register's tape!
Electronic Eye designed a camera/videotape system and installed it in the restaurant. The owners told the employees that the system was installed as a robbery deterrent. The cash register came up $20 ahead the first day after installation and it has been ahead almost every night since.
Profits and customer service are up.
FOOD THEFT IS DIFFICULT TO PROVE Food, pre-measured ingredients and other items were repeatedly missing from a hospital kitchen. Bread and meat were found carefully wrapped and placed underneath a wastebasket liner. Door locks to food storage areas were found to be taped or stuffed with paper. Employees were taking food and supplies. Management estimated the problem cost to be 5% to 10% of the food budget. Electronic Eye installed cameras, in plain sight, at the storeroom, major preparation areas, refrigerators, cafeteria cash registers and the employee locker room. Video multiplexing/recording equipment was installed, in the food service manager's office. An excess of food appeared, even before a single camera was turned on! Supervisors were cutting back on standing food orders. Purchases were reduced by 90 pounds of roast beef, 2 cases of bacon, and 85 pounds of cheese a week. In fact, they had to reduce the quantities ordered on other items purchased, yet the number of meals served remained the same.
Profits took a sharp rise.
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